PRIVACY POLICY

This privacy policy ("Policy") describes how ETW Energy, LLC ("we," "us," or "our") collects, uses, and shares personal information of users of this website (the "Site")

WHAT WE COLLECT

We may collect personal information from you, such as your name, email address, phone number, or mailing address, when you visit our Site, register on the Site, place an order, subscribe to our newsletter, respond to a survey, fill out a form, or otherwise interact with us. We may also collect demographic information, such as your age or gender, and information about your computer or mobile device, including IP address and browser type.

HOW WE USE YOUR INFORMATION

We may use your personal information to:

- Provide products and services to you

- Respond to your inquiries and customer service requests

- Send you promotional materials and newsletters (you can opt out)

- Improve our Site and marketing efforts

- Conduct research and analysis

- Comply with applicable laws, regulations, and legal processes

- We may also share your personal information with third-party service providers who help us provide services to you, such as hardware manufacturers, financing providers and payment processors

COOKIES AND TRACKING TECHNOLOGIES

We may use cookies, web beacons, and other tracking technologies to collect information about your use of our Site and to personalize your experience. Cookies are small data files that are stored on your device when you visit a website. Web beacons are small, transparent images that are embedded in web pages and emails. We may use cookies and web beacons to:

- Remember your preferences and settings

- Deliver relevant advertising and content

- Measure and analyze site usage and performance

- Provide social media features

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Site may become inaccessible or not function properly.

BACKGROUND LOCATION FEATURE

Our app includes a background location feature that allows us to collect and use your device's location even when the app is not in use. This feature is used to provide you with location-based services, such as real-time tracking or geofencing alerts.

COLLECTION AND USE OF LOCATION DATA

We may collect your device's precise location information (e.g., GPS signals) and use it to improve the functionality of our app and enhance your user experience. The location data collected in the background is used solely for the purposes stated in this privacy policy.

OPTING OUT

You have the option to enable or disable the background location feature at any time through the app's settings. However, please note that disabling this feature may limit certain functionalities of the app.

THIRD-PARTY LINKS

Our Site may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third-party sites or services. We encourage you to read the privacy policies of any third-party site or service before providing any personal information.

SECURITY

We take reasonable measures to protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

YOUR CHOICES

You may opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

You may also review, update, or delete your personal information by contacting us via email at hello@etwenergy.com

CHILDREN'S PRIVACY

Our Site is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Site or on or through any of its features. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information.

CHANGES TO THIS POLICY

We may update this Policy from time to time. If we make material changes to this Policy, we will notify you by email or by posting a notice on our Site. Your continued use of our Site after we make changes is deemed to be acceptance of those changes.

DISPUTE RESOLUTION

Any dispute arising from or relating to this Privacy Policy or our handling of your personal information shall be resolved by binding arbitration in accordance with the rules of the American Arbitration Association. Any arbitration award may be enforced by any court having jurisdiction.

MISCELLANEOUS

This Privacy Policy constitutes the entire agreement between you and us with respect to our handling of your personal information, and supersedes all prior or contemporaneous communications and proposals, whether oral or written, between you and us. If any provision of this Privacy Policy is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that this Privacy Policy shall otherwise remain in full force and effect and enforceable. Our failure to enforce any provision of this Privacy Policy shall not be deemed a waiver of such provision or of the right to enforce such provision.

If you have any questions about this Privacy Policy or our privacy practices, you may contact us via email at hello@etwenergy.com